subscription events lets you know when your customer subscribes or unsubscribes from a channel or subscription category
Note: The event is generated from the Manage Subscription page only, this is a system generated event for when a customer manually subscribes or unsubscribes.
Unsubscribe From Channel
| Field | | Type | Description |
|---|
channel | Required | String | The channel the customer has unsubscribed/subscribed from/to, e.g. Email, SMS |
| campaign_id | optional | String | The assetID (campaign_id) that the user clicked the Manage Subscription Preferences from. If this is present, the campaign report will be updated with an unsubscribe if applicable |
Subscribe To Channel
| Field | | Type | Description |
|---|
channel | Required | String | The channel the customer has unsubscribed/subscribed from/to, e.g. Email, SMS |
| campaign_id | optional | String | The assetID (campaign_id) that the user clicked the Manage Subscription Preferences from. If this is present, the campaign report will be updated with an unsubscribe if applicable |
Unsubscribe From Category
| Field | | Type | Description |
|---|
category | Required | String | The category the customer has unsubscribed/subscribed from/to, e.g. Email, SMS |
| campaign_id | optional | String | The assetID (campaign_id) that the user clicked the Manage Subscription Preferences from. |
Subscribe To Category
| Field | | Type | Description |
|---|
category | Required | String | The category the customer has unsubscribed/subscribed from/to, e.g. Email, SMS |
| campaign_id | optional | String | The assetID (campaign_id) that the user clicked the Manage Subscription Preferences from. |